These Terms of Use ("Terms") govern your use of the private family messaging app "FamilyNote" ("the App"). By using the App, you agree to these Terms.
1. Nature of the App
The App is a fully closed messaging app that only family members who share an invite code can join. It has no functionality to connect with, search for, or be matched with strangers. Joining is possible only through an invite code issued by the "Parent" role.
2. Eligibility
The App is intended for use by parents and the family members (including children) they invite. Use by a child is expected to occur under the supervision and consent of a parent.
3. Prohibited Conduct
When using the App, you must not:
Violate any law or public order and morals;
Defame, threaten, or harass another user;
Send obscene, violent, discriminatory, or otherwise objectionable or inappropriate content;
Impersonate others or register false information;
Interfere with the operation of the App or gain unauthorized access.
4. Zero-Tolerance for Objectionable Content and Abusive Users
There is zero tolerance for objectionable content or abusive users.
You agree not to send content that is objectionable, illegal, or infringing. If you encounter objectionable content or an abusive user, please contact the support address below. We will review reports and act on them, as needed, generally within 24 hours of receiving them.
By design, messages are shown only within a family (one room per child; members are that child and the parents) and are never visible to anyone outside the family. All messages are also automatically and permanently deleted 24 hours after being sent. To end participation, you can fully delete your own data via "Delete account" inside the App.
5. Content
You retain the rights to the content you send. We handle it only to the extent necessary to provide the App (delivery, display, automatic deletion, etc.). See our Privacy Policy for details.
6. Disclaimer
The App is provided "as is." To the extent permitted by law, we are not liable for any damages arising from the use or inability to use the App. Because messages are automatically deleted after 24 hours, content cannot be stored or restored.
7. Changes to These Terms
We may revise these Terms as needed. We will announce significant changes on this page. Continued use of the App after a change constitutes acceptance of the revised Terms.
8. Contact
For questions about these Terms, or to report objectionable content or an abusive user, please contact: